Definitions

In these conditions the following terms shall have the following meaning "the Company" means Satta Limited. "The customer" means the customer of the company. "Contract" means any contract for the sale of goods by the company to the customer.

Payment & VAT

Payment is taken at the time of placing an order. No goods shall be supplied without payment. Goods shall be delivered by a carrier of the company's choosing but the company will attempt to comply with the customer's selection. Carriage will be at cost to the customer and forms part of the invoice.

All prices for items delivered within the U.K include VAT where applicable. The VAT charged will be at the UK VAT rate.

For international orders, prices on the website may be subject to taxes and duties where applicable and depending on the shipping destination. Due to circumstances beyond our control, the prices shown on the website are subject to change, including any changes to taxes at the delivery destination.

For all international orders, we are unable to refund any duties, taxes or delivery charges you may have incurred when placing your order. You will only be refunded the tax-free price of the products returned.

All credit and debit cardholders are subject to validation checks and authorisation by the card issuer. If the issuer of your payment card refuses to authorise payment to us, we will not be liable for any delay or non-delivery.

Repeated returns

We offer a flexible returns policy to improve your shopping experience. We do monitor the number of returns made by customers, and continued returns will be flagged and potentially refused at our discretion or lead to the closure of your account.

Claims

Claims arising from damage delay or partial loss of the goods in transit must be made in writing to the company within 7 working days of delivery. The company shall be afforded reasonable opportunity to investigate any claim made hereunder, and the customer shall, if so requested in writing or verbally by the company promptly return any of the goods subject to any claim and any packing materials securely packaged and return them to the company for examination.

Liability

If the customer establishes that any of the goods have not been delivered, or have been delivered damaged, or are not of the correct quantity, the company shall at its option, replace them with similar goods, or allow the customer credit for their invoice value. In no circumstances shall the liability of the company to the customer under this condition exceed the invoice value of the goods.

Specifications

The company reserve the right to alter specifications to those stated on the website, including slight differences in colour, shade and size. The customer's statutory rights will not be affected.

Company information

Registered Company: Satta Limited.
Registered in England and Wales
Registered Company Number: 8665207
VAT Registration Number: 177930374

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