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Operations & Supply Chain Coordinator

As Operations & Logistics Coordinator you will be responsible for coordinating the operations and supply-chain from source to warehouse and outbound operations for B2C and B2B customers.

 

A new role within a small team, you will assist in improving our existing systems and building the operational backbone for Satta’s omni-channel growth, while guaranteeing maximum speed and efficiency for timely deliveries and continuously improving customer satisfaction.

 

The role is full-time (40h per week) and will be based in our Barcelona store. 

 

TASKS & RESPONSIBILITIES:

  • Responsible for coordinating stock movement from factories to our 3PL and from our 3PL to the final B2B/B2C customer including returns handling.
  • Ensuring all shipments carry appropriate documentation and are compliant with international shipping procedures
  • B2B Operations - Shipment booking, shipment tracking, invoicing & handling order queries.
  • B2C Operations - Coordinating between customers & our 3PL. Assisting customers with order queries/returns/exchanges.
  • Ensuring that any issue or delays with shipments are resolved in a timely fashion by proactively finding solutions
  • Optimising procedures to ensure a fast and smooth movement of goods.
  • Attend to customers in store.
  • Assist with any ad-hoc tasks.

 

YOUR PROFILE:

  • Minimum 2 years experience in Supply Chain / Operations / Logistics for a Fashion Company.
  • Academic degree and/or professional training in Operations, Supply chain management or related business degree
  • A love/passion for fashion and arts.
  • Superior analytical skills and proven track record of process management and thinking, paired with a flexible and hands-on mentality
  • Professional fluency in English (both verbal and written)
  • Previous experience within a fashion company is preferred.

 

Please send your CV and Cover Letter to ops@sattalivity.com

 

The deadline for applications is Monday 19th September 2022.