WHAT IS YOUR RETURN POLICY?
You can return any item for a refund, or you can exchange it for a different item within 14 days of receiving your original order. Just attach a returns form and post it back to us. You can download/print a returns form
here. Please allow 2-3 days for returns & exchanges to be processed once we have received your return. If you do not have access to a printer, please handwrite the information on the returns form and enclose it with your return.
WHAT IS YOUR EXCHANGE POLICY?
You can return an item for an exchange if you would like a different size of the same item. If you want a different item, then you'll need to return the unwanted item for a refund and place a new order.
WHAT IF I HAVE MOVED, CHANGED OR ENTERED THE WRONG ADDRESS?
We cant be held responsible for an incorrect address being entered on your order or if you have moved. Address Confirmation is given in the checkout section of the site. If this is not noticed until after your order is finalised, please contact us at orders@sattalivity.com as soon as possible.
